We're excited to announce our new strategic partnership with MyCoverAI, bringing enhanced security to every delivery through comprehensive Goods-in-Transit (GIT) insurance coverage.

The Growing Challenge of Delivery Loss and Damage

Businesses and individuals using delivery services have long faced a critical challenge: the risk of financial loss when packages are damaged, lost, or stolen during transit.

According to Contimod, 85 million damaged packages arrived on doorsteps in the last 12 months, and 0.5% of gross sales are lost due to shipping damage. For small businesses, especially, these losses can be devastating, often forcing them to absorb costs, disappoint customers, and damage their reputation.

Without proper insurance, these incidents create a painful choice: refund customers out-of-pocket or risk losing their business entirely. Many delivery platforms leave this risk entirely on the shoulders of their users, offering limited liability or complicated claim processes that rarely result in fair compensation.

Securing What Matters

At Kwikpik, we've always prioritized the safety and security of items entrusted to our platform. Today, we're taking that commitment to the next level by partnering with MyCoverAI to provide GIT insurance for all deliveries processed through our platform.

This partnership addresses one of the most common concerns we hear from our users: "What happens if something goes wrong during transit?" Now, we have a definitive answer - your items are protected.

Importance of Delivery Insurance

Insurance might seem like an afterthought until something goes wrong, but in the delivery ecosystem, it's an essential component of a reliable service.

Here's why proper GIT insurance matters:

1. Financial Protection: Without insurance, the cost of damaged or lost items falls entirely on either the sender or the recipient. For high-value items, this can mean substantial unexpected losses.

2. Customer Confidence: When customers know their deliveries are insured, they're more likely to trust your service with valuable items and make larger purchases knowing they're protected.

3. Business Continuity: For merchants, insured deliveries mean protected revenue streams and fewer financial surprises that could disrupt cash flow.

What This Partnership Means for Our Users

1. Coverage and Peace of Mind: Users can now opt in for GIT insurance protection against damage, loss, and theft.

2. Minimal Additional Cost: We're providing this protection at a minimal charge of 1.5% of the value of goods.

3. Complete Transparency: Insurance details are displayed within your existing booking interface.

4. Easy Claim Process: Users only have to reach out to the MyCoverAi customer support team when they are exposed to damages, submit details of the damage claim, and cases are resolved in 1-3 business days.

Why MyCoverAI?

We chose to partner with MyCoverAI after extensive research into potential insurance providers.

In the words of our founder, “MyCoverAI is an insurance infrastructure that allows you to choose from multiple insurance providers at a very competitive rate compared to other platforms. They are also very responsive, which is a good fit for us at Kwikpik.”

Looking Ahead

This partnership represents just the beginning of our security initiatives. In the future, we'll be expanding the types of coverage available and introducing additional features to give you even more confidence when using Kwikpik for your delivery needs. We're committed to continuously improving our service and securing your deliveries with proper insurance protection.

Gabriel Ojeh

Kwikpik Partners with MyCoverAI to Provide GIT Insurance for All Deliveries